In an effort to make your shopping experience as efficient and safe as we can, Ajoya has partnered with AeroPay to allow you to pay before even arriving at the store.
PDF Mobile Instructions
PDF Desktop Instructions
I didn’t receive my passcode via text. What should I do? Resend the code, If you don’t receive it, please contact firstname.lastname@example.org.
My bank is not listed in AeroPay. What should I do? Use the search bar – try variations of your bank’s name. If you have no luck please contact email@example.com.
Screen froze or network error. Did the payment go through? Check your email for a receipt and/or check your activity log by tapping your initials in the top-right of AeroPay. If the payment is missing, please try again.
When will I retrieve my $5 reward? AeroPayDay occurs every two weeks. Rewards are deposited into your bank after your second transaction of $5 or more. See https://www.aeropay.com/consumers for additional info.
Can I link my debit/credit card to AeroPay? No, AeroPay connects directly to your bank. This allows for higher security, faster transactions, and lower costs.
How secure is AeroPay? AeroPay does not ask for any sensitive information (e.g. routing numbers & social security). The same bank link providers are used with other popular apps.
Is there an AeroPay app to download? No, users access AeroPay directly from their browsers. No app download is required. You may bookmark your favorite merchant’s payment link and even save it to your home screen like a traditional app!
Does AeroPay charge customer transaction fees? AeroPay does not charge any fees to customers.
What will a payment look like in my bank account? Any payment made via AeroPay will appear as ‘AeroPay’ in your bank statement.